Terms and Conditions

Last Updated: January 26, 2025

Welcome to The Simone Collection! These Terms and Conditions ("Terms") govern your use of our website, [www.thesimonecollection.com], and any purchases made through the Site. By accessing, browsing, or using the Site, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use the Site.

1. Acceptance of Terms

By accessing or using The Simone Collection website, you agree to be bound by these Terms and any applicable laws or regulations. If you do not agree with any part of these Terms, please refrain from using our website.

2. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after such changes constitutes your acceptance of the revised Terms.

3. Use of the Site

You agree to use The Simone Collection website only for lawful purposes and in a manner consistent with these Terms. You may not:

  • Use the Site for any fraudulent, illegal, or unauthorized activities.

  • Interfere with or disrupt the Site’s functionality, including by introducing harmful code (e.g., viruses, malware).

  • Use any content from the Site without permission, including images, logos, or text.

4. User Accounts

To make purchases or access certain features of the Site, you may need to create an account. When you create an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

If you believe your account has been accessed without authorization, please contact us immediately at support@thesimonecollection.com.

5. Products and Pricing

  • Product Information: We strive to provide accurate product descriptions, prices, and availability on our Site. However, we do not guarantee the accuracy of all product details.

  • Pricing: Prices are listed in USD and may change without notice. All prices are subject to taxes, shipping fees, and other charges as applicable.

  • Product Availability: All products are subject to availability. We may limit the quantity of certain items and reserve the right to cancel or refuse orders at our discretion.

6. Ordering and Payment

By placing an order, you are making an offer to purchase the products in your cart. All orders are subject to our acceptance and may be rejected for various reasons, including but not limited to product availability or payment issues.

  • Payment Methods: We accept payments via credit cards, Apple Pay, ACH Payments, Klarna, and After-Pay. Payment is required at the time of purchase.

  • Order Confirmation: Once you submit an order, you will receive an email confirming your order details. This email is an acknowledgment, not an acceptance, of your order.

  • Order Cancellation: We may cancel your order if there are issues with payment processing, product availability, or other reasons. If your order is canceled, you will receive a refund for any amounts already charged.

7. Shipping and Delivery

  • Shipping Policy: We offer shipping to [US and UK]. Shipping fees and estimated delivery times are calculated at checkout based on your location.

  • Order Processing: Orders are typically processed within 2-5 business days. Delivery times may vary based on your location and shipping method.

  • Shipping Delays: While we strive to meet estimated delivery times, we are not responsible for delays caused by third-party couriers or unforeseen events, such as weather disruptions or customs delays.

8. Returns

Thank you for choosing The Simone Collection Boutique! We’re so grateful for your support. Before finalizing your purchase, please take a moment to review our No Refund Policy below:

  • All Sales Are Final: Please note that all sales at The Simone Collection Boutique are final. We do not offer refunds once a purchase is made, so we encourage you to review your selections carefully before completing your order.

9. Privacy and Data Protection

Your use of The Simone Collection website is governed by our Privacy Policy, which can be found [here]. By using our Site, you consent to the collection and use of your personal information in accordance with our Privacy Policy.

10. Intellectual Property

All content on this Site, including logos, images, text, product designs, and other intellectual property, is owned by or licensed to The Simone Collection and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any of this content without our express written consent.

11. Limitation of Liability

The Simone Collection is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Site, including but not limited to loss of profits, data, or business. Our liability is limited to the amount paid for the specific product(s) in question.

12. Dispute Resolution

If you have a concern or dispute regarding a product or service purchased from our website, please contact us directly at [support@thesimonecollection.com]. We will aim to resolve the issue within [30] business days. If the issue is not resolved through direct communication, we may offer mediation or arbitration services, in accordance with our Terms and Conditions.

13. Governing Law

These Terms and Conditions shall be governed by, and construed in accordance with, the laws of the State of Texas, without regard to its conflict of law principles. By accessing or using this website, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Houston, Texas, for any legal matters, disputes, or claims arising out of or related to these Terms and Conditions.

14. Termination

We reserve the right to suspend or terminate your access to the Site at any time, with or without notice, if you violate these Terms or engage in any behavior detrimental to the operation of the Site.

15. Contact Information

If you have any questions or concerns about these Terms, please contact us:

The Simone Collection
Email: support@thesimonecollection.com